Our Corporate Philosophy

Our Vision

Empowering global voice communication through innovation, excellence, and trust.

Our Mission

Delivering innovative, reliable, and customer-focused telecom voice solutions that empower global voice communication.

Our Values

Customer-Centricity

Our customers are our top priority.

Innovation

Providing innovative solutions to keep our clients ahead of the curve.

Integrity

Fostering trust and transparency in all our interactions.

Collaboration

Working together for mutual success.

Excellence

Ensuring the highest quality in our solutions and services

Sustainability

Practicing environmental responsibility.

Customer-Centricity

Our customers are our top priority.

Innovation

Providing innovative solutions to keep our clients ahead of the curve.

Integrity

Fostering trust and transparency in all our interactions.

Collaboration

Working together for mutual success.

Excellence

Ensuring the highest quality in our solutions and services

Sustainability

Practicing environmental responsibility.

Testimonials

What Our Clients Say

Fred Rodriquez
Fred Rodriquez

Project Manager

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Audrey Stevenson
Audrey Stevenson

Marketing Staff

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Bennett Miller
Bennett Miller

IT Programmer

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Laura Ferguson
Laura Ferguson

Designer

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Latest News

All News

Do you Assess Networks to get the best of services at competitive rates?

The wholesale voice market has evolved significantly in the last decade, with more players entering each year. Supplier selection plays a crucial role in serving customers. Unlike the past, when traffic had to be terminated through a single operator, today there are many options. However, not all operators provide the best quality or opportunities.

Scaffnet uses a superior supplier grading technique and innovative routing mechanism to match suppliers with customer expectations. By assessing and adapting to dynamic network conditions, we ensure the best services at competitive rates, eliminating revenue loss due to issues like false charging and poor quality.

Do you use Innovation to solve routing issues of your network?

The Ford Model-T revolutionized the automobile industry in 1908. By 1918, it dominated half of the US car market, but production ceased in 1927 due to better alternatives—a testament to the power of innovation.

In wholesale voice, routing is crucial for traffic termination. A network with no traffic might face issues either within its own infrastructure or its suppliers’. The key to resolving this lies in the routing mechanism deployed.

Some routing mechanisms include:
Static Routing: Fixed routes with no changes.
Dynamic Routing: Adapts to changing network conditions. Examples:
Simple Equation Based: Converts input parameters into a unique value for routing decisions.
Linear Programming: Provides a realistic fit for given situations, considering dynamic constraints.

Other advanced techniques exist, but Scaffnet’s innovative routing mechanism stands out. Though details are confidential, it surpasses most methods, adapting to customer traffic patterns to meet expectations.

Scaffnet leverages innovation to solve routing issues effectively.

Do you Grade Quality of Networks to that of a diamond?

Just like the Gemological Institute of America (GIA) grades diamonds using the 4C’s (Carat, Clarity, Cut, and Color), we believe in grading the quality of our suppliers’ networks. Unlike standard metrics like ASR and NER, which focus on efficiency, we prioritize measuring the quality of the network.

Key parameters for grading supplier networks include:

Efficiency, Quality, Cost Effectiveness, Capacity, Operational Friendliness

By focusing on these parameters, we improve network efficiency and build credibility with our customers. Scaffnet goes beyond standard metrics to provide a holistic evaluation, ensuring that even if efficiency metrics are skewed, the true network quality is reflected.

Every call through Scaffnet’s network is graded on these parameters, ensuring suppliers meet customer expectations. This approach helps prevent bad experiences, maintains customer confidence, and sets us apart in a competitive market.

Do you Measure Performance in Time Spent by your Customer using the network?

Communication is the exchange of thoughts, messages, opinions, or information, influenced by factors like environment, medium, behavior, tone, and shared understanding. In telecommunications, a clear, echo-free network is vital for effective communication.

At Scaffnet, we prioritize quality voice measurements to ensure an optimal medium for our users. We measure parameters such as R-factor, Packet Drop Count, Error Packet Count, Latency, and Packet Delay Variance. Our innovative call routing mechanism selects the best medium to meet customer expectations.

By focusing on these parameters, we ensure high-quality communication, enhancing the overall customer experience.